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Resume

Skills
Professional Profile

An accomplished IT executive with a comprehensive background in information technology encompassing strategic IT vision development, infrastructure management, operational oversight, application deployment, and cybersecurity.

 

Demonstrated success in collaborating with business stakeholders to align technology initiatives with organizational objectives. Committed to cultivating top-tier talent and nurturing a culture of operational proficiency.

Work Experience

Senior Director, SaaS Operations
Vena Solutions | 2022 to 2024


Leading a team of SREs and DBAs, I was responsible for the planning and execution of the SaaS Operations initiatives and functions supporting the uptime and reliability of Vena’s SaaS Platform. Providing leadership within all operational areas such as the incident response program, change management and problem management processes.

Director / Senior Director, Information Technology
Vena Solutions | 2019 to 2022

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As the head of Information Technology, I oversaw all aspects of information technology within the organization to support its overall business objectives. Provided leadership in all IT domains including IT support, corporate infrastructure, and enterprise applications.

Manager / Director, Corporate Information Technology
Intelex Technologies | 2016 to 2019

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In my capacity as the head of Information Technology, I managed the entirety of the organization's information technology landscape to bolster its overarching business goals. Leading across all IT areas, I provided guidance spanning IT support, corporate infrastructure, and enterprise applications.

Professional Skills
  • Leadership

  • Strategic Planning

  • IT Operations

  • IT Service Management

  • Project Management

  • Budgeting

  • Financial Management

  • Risk Management

  • Cybersecurity

  • Communication

Technical Skills
  • Microsoft Active Directory

  • Okta

  • AWS 

  • Microsoft Azure

  • Microsoft 365

  • Exchange Online

  • SharePoint Online

  • Google Workspace

  • Microsoft Intune

  • VMware ESX

  • VMware Workspace One

  • JAMF

  • ServiceNow

  • Jira

  • Confluence

  • MongoDB

  • MySQL

  • MSSQL

Manager, End User Computing & IT Operations

Oxford Properties | 2011 to 2015

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Responsible for overseeing IT Operations, including infrastructure monitoring, technology rollouts, and leading the IT Service Desk team in incident and request management activities. Also responsible for designing and implementing all IT Service Management processes, end-user technology standards and maintaining vendor relationships.

Education
MSc, Management of Innovation & Technology
Lazaridis School of Business and Economics
Waterloo, 2020
College Diploma, Computer Networking
Seneca College
Toronto, 2003
Professional Development
iOS Mobile App Development
University of Toronto
Toronto, 2016
ITIL Foundations
Axelos
Toronto, 2015
Managing People Essentials
University of Toronto
Toronto, 2015
Critical Thinking Essentials
University of Toronto
Toronto, 2015
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